Górnik, Katarzyna, and Magdalena Świdroń. “THE SERVQUAL METHOD AS AN INSTRUMENT FOR THE MEASUREMENT OF HOTEL SERVICES QUALITY”. Acta Scientiarum Polonorum. Oeconomia 9, no. 4 (December 30, 2010): 121–132. Accessed November 22, 2024. https://aspe.sggw.edu.pl/article/view/668.