Górnik, K. and Świdroń, M. (2010) “THE SERVQUAL METHOD AS AN INSTRUMENT FOR THE MEASUREMENT OF HOTEL SERVICES QUALITY”, Acta Scientiarum Polonorum. Oeconomia, 9(4), pp. 121–132. Available at: https://aspe.sggw.edu.pl/article/view/668 (Accessed: 22 November 2024).